Question: | When I go to license LONE-TAR on my server, I get an error saying Serial Number and Activation Key do not match. |
Keywords: | license, mismatch, activation |
Operating Systems: | ALL |
Causes
1. The main cause of this issue is trying to license LONE-TAR for the wrong version that is installed. » Entering 4.3 License information on a 4.2 installed LONE-TAR. » Entering 32bit Linux License information on a 64bit Linux installed LONE-TAR. » Entering 64bit Linux License information on a 32bit Linux installed LONE-TAR. » Entering SCO 5 License information on a SCO 6 installed LONE-TAR. » Entering SCO 6 License information on a SCO 5 installed LONE-TAR.
Solutions
1. Installing directly from server:
Double check your License .pdf file with the LONE-TAR version you have installed. Make sure they match before continuing.
Also, make sure you installed the right LONE-TAR version on the right Operating System.
» If a mismatch occurs, please exit out of LONE-TAR completely and re-enter the menu and try again.
» Use the numbers above the keyboard and not from the num-pad.
» Make sure you are at the right system.
2. Installing remotely:
Check your TERM variable.
Linux USERS: Set to 'ansi' if not already set to 'ansi'. See below:
# echo $TERM
xterm
# TERM=ansi
# export TERM
# echo $TERM
ansi
UNIX USERS: Set to 'scoansi' if not already set to 'scoansi'. See below:
# echo $TERM
vt100
# TERM=scoansi
# export TERM
# echo $TERM
scoansi
» Make sure you are logged into the right system.
» If a mismatch occurs, please exit out of LONE-TAR completely and re-enter the menu and try again.
» Use the numbers above the keyboard and not from the num-pad.
YouTube Videos
1. Licensing LONE-TAR - Click here 2. Activating Encryption - Click here